How can I cancel my subscription?
Subscription cancellation To cancel a subscription, go to the “Subscription” tab in the menu and press the “Manage subscription” button....
Payments
A handful of information related to payments that are handled by the AiTRAINER app.
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Is it possible to issue a VAT invoice for the company?
This is currently not possible to be done automatically. If you need an invoice, please contact us in this matter. -
I was transferred to Stripe.com, is everything okay?
Yes, everything’s alright. Stripe is our payment provider. -
How to change the payment card?
Step 1: Application To change the payment card, go to the “Subscription” tab in the menu. There, press the “Manage... -
How do payments and subscription work?
We offer access to freemium applications – you get two weeks of full access for free, without providing any payment... -
If I cancel my subscription, will I lose access to the application?
After canceling the subscription, you can use the app until the end of the billing period. Then you will lose... -
How to use promo coupons?
If you don’t currently have an active subscription On the computer: On a mobile device: ...
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